Terms of Service

Health Disclaimer

MaticFit is a fitness and nutrition tracking tool. It is not a medical device, and nothing in it is medical, dietary or diagnostic advice.

Training programmes, loading suggestions, readiness scores, recovery recommendations and nutrition targets are general information, not a prescription for you. Talk to a doctor or a qualified professional before starting or changing a training or nutrition programme, particularly if you are pregnant, are managing a medical condition, are taking medication, or have a history of injury or an eating disorder.

Stop and seek medical attention if you feel pain, dizziness, chest discomfort or shortness of breath. You train at your own risk, and you are responsible for judging whether any given session or load is appropriate for you on the day.

AI Features and Estimates

Some MaticFit features are powered by AI. When you use them you are interacting with an automated system, not a person, and the output is generated rather than looked up:

• Meal scan — estimates calories and macronutrients from a photograph.
• Machine scanner — identifies gym equipment from a photograph and suggests how to use it.
• Coaching and readiness — generated from the data you and Health Connect provide.

Meal scan figures are estimates, and often not close ones.

Estimating nutrition from an image is an unsolved problem across the whole category. Portion size, hidden fats, cooking method, oils and sauces are not visible in a photograph, and independent testing of AI nutrition tools has repeatedly found large errors. We publish no accuracy figure because we have not measured one that would survive scrutiny, and we would rather say that than quote a number we cannot stand behind.

Treat every scanned figure as a rough starting point to correct, not a measurement. Do not rely on it for medical, clinical or competition purposes, or anywhere an inaccurate number would matter. You can edit any value after a scan, and the edited value is what we store.

Your Account

You must be 16 or over to hold an account. You are responsible for keeping your login secure and for activity that happens under it. Give accurate information — body metrics drive the numbers the app shows you, so wrong inputs produce wrong output.

Free and Pro

MaticFit has a free tier and a paid Pro tier. Two features are gated behind Pro: meal scans and the machine scanner. Everything else is available on the free tier.

Subscriptions, Renewal and Cancellation

• Pro is a recurring subscription. It renews automatically at the end of each billing period at the price shown when you subscribed, until you cancel.
• The price and billing period are shown before you pay. If a free trial applies, the date payment becomes due is shown before you start it.
• You can cancel at any time, and cancelling takes no more steps than subscribing did. Cancellation stops the next renewal; you keep Pro until the end of the period you have already paid for.
• If you are a consumer in the EEA or UK you have a 14-day right of withdrawal from the start of the contract. Where you ask us to begin the service immediately and then withdraw, we may charge for what you used before withdrawing.
• Where you purchased through an app store, that store's billing and refund rules also apply, and cancellation is managed in your store account.

Acceptable Use

Do not attempt to break, overload or gain unauthorised access to the service, resell it, or use it to store data about other people without their knowledge. We may suspend an account that does.

Availability and Liability

We work to keep MaticFit available and accurate, but it is provided as-is. We do not guarantee uninterrupted availability, and we are not liable for loss arising from reliance on generated estimates, from training decisions you make, or from data loss outside our reasonable control.

Nothing here limits liability that cannot lawfully be limited — including for death or personal injury caused by negligence, or for fraud. Where liability can be limited, it is limited to the amount you paid us in the twelve months before the claim.

Changes and Ending the Service

We may update these terms. If a change materially affects you we will give notice in the app or by email before it takes effect, and continuing to use MaticFit after that means you accept it. You can close your account at any time; see the Privacy Policy for what happens to your data.

Contact

Questions about these terms: hello@mosematic.com